FAQs

What types of custom printing do you offer?

We offer traditional screen printing, direct to garment, and sublimation services. Unless specified, we will recommend a printing method based factors such as the artwork requirements, order quantity, order deadline,  garment selection.

Traditional Screen Printing

Plastisol is the traditional screen printing ink. It has excellent coverage on a wide variety of fabrics, many options for special effects, & comes in a huge array of colors. Colors can be matched and it can be printed on a wide variety of fabrics including cotton, polyester, nylon, rayon, and is durable.

Discharge Screen Printing

The best thing about discharge is the feel. Discharge printing uses a chemical process to bleach out the color of the garment only where the design is printed. This means we don’t have to print an extra layer of white called an underbase to make the top colors vibrant giving the print a soft feel and a vintage look.  The drawback to consider is that the ink color is difficult to control.

Simulated Process Printing & CYMK

Simulated process printing and CMYK, is ideal for photographic or colorful art but instead of halftones it uses tiny blocks of color that fit together like a puzzle. Simulated process has an advantage over CMYK on dark garments because the prints are more vivid. Cannot be be printed on Nylon

Direct to Garment (DTG)

Direct to Garment offers high detail and colors for light garments. We recommend DTG for full color smaller jobs.

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Is there a minimum?

There is no minimal order for digital printing.  For screen printing, our minimum order is 24 pieces.

What are the artwork requirements?

We prefer vector art files or high resolution bitmaps. Recommended file types are .ai, .eps, .psd, .tiff, .jpeg, .pdf. See our artwork guidelines for more details

Can you help with design?

Yes we can! We offer full design services and can take your project from concept to production.

What are "set-up" fees?

With traditional screen printing, the artwork requires each color to be separated and burned onto it’s own silkscreen. The set-up fees cover the cost of the color separation and preparation for each screen.  We save the burned screens for 12 months, which means if you need to reorder within a next year, the set-up costs will be waived.

Do you require a deposit?

Yes, we require a 50% deposit to your order in the production queue.

What are the garment style options?

There are literally hundreds of garment options to choose from, though we do have preferred brands we can recommend for you. Browse the catalog

Can I supply my own garments?

Yes, you can supply your own garments.

Can I mix garments, colors & sizes in one order?

Yes, you can! That’s not a problem.

Can I see a sample before my order is printed?

We offer press checks upon request.

Can you print care labels?

Yes! We can print care labels.

What is your misprint policy?

We inspect all garments before, during and after printing to ensure the highest quality.  Consistency is our goal, though sometimes there are subtle print or color variances with the possibility that not every garment will be exactly the same. From time to time human error happens and misprints occur. We do not charge for misprinted shirts that are brought to our attention immediately.  Any misprint issues must be brought to our attention within 2 weeks of garment delivery and garments must be unworn.

We are not responsible for any imperfections in provided garments (contract printing) and cannot offer misprint replacements on provided garment orders.

Do you offer discounts to schools or non-profits?

Yes! We offer a 10% discount for all qualifying 501-C3 schools and non-profits.

How do expedited and rush charges work?

We can guarantee your order to be completed within 7-10 Business days from date of artwork approval. If you need your job in less than 7 days, rush charges apply for standard screen printed or embroidery jobs. If your order is smaller in quantity and you need it quickly you might want to consider DTG or Sublimation.

What is your shipping and delivery policy?

We will ship your order anywhere in the United States via FedEx. Once your order has shipped, you will be notified and can track your shipment on line.

We offer free delivery within the 415 area code.

Can I cancel my order?

Accepted quotations and orders are not cancelable after deposit has been made unless all details are agreed upon in writing by both parties, including buyer’s agreement to assume a stated amount of termination charges. Termination charges will be based on the amount of work performed by Camputee Press to fill the customers order.